Stomaplex offer a shipping and returns policy to its customers. Read the following shipping and returns details if you have questions.
Shipping & Returns Policy
5 Day Money Back Guarantee Explained:
Stoma Guards & Ostomy Belts: This guarantee applies to all STOMAPLEX Stoma Guards and Ostomy Belts.
Equalizers: All Equalizer can be exchanged or refunded.
You have 5 Days after the day you receive the product(s) to request a return or exchange. Returned items must be post marked 5 days after receipt.
Exchanges are allowed for size only.
The returned package needs to be post marked no later than 5 days after you receive it.
If you need to exchange or return your product contact email@example.com. Call 570-560-1016 to get a Return Authorization number
917 1st Ave.
Williamsport PA 17701
ALL ORDERS SHIP IN 5 BUSINESS DAYS OR LESS U.S. and CANADA:
Flat Rate (Priority Mail) 2-3 day delivery: $6.00
Flat Rate (Express Mail) 1-2 day delivery: $35.00
International: Flate Rate (First Class) 5-10 day delivery: $18.95
International: Flate Rate (Express) 3-5 day delivery: $49.95
Stoma guard orders always have an ostomy belt as part of the order. When you receive the box, the ostomy belt will already be attached to the stoma guard. If you have any questions about the product or how to attach it, give us a call at 570-560-1016.
Equalizers will be packaged inside their own plastic bag for shipping.
See more at ostomy-belt.com