Returns Policy

5 Day Money Back Guarantee Explained:

Stoma Guards & Ostomy Belts: This guarantee applies to all STOMAPLEX Stoma Guards and Ostomy Belts.

Equalizers: All Equalizer can be exchanged or refunded.

You have 5 Days after the day you receive the product(s) to request a return or exchange. Returned items must be post marked 5 days after receipt.

Exchanges are allowed for size only.

The returned package needs to be post marked no later than 5 days after you receive it.

If you need to exchange or return your product contact bob@stomaplex.com. Call 570-560-1016 to get a Return Authorization number

Stomaplex LLC
917 1st Ave.
Williamsport PA 17701

ALL ORDERS SHIP IN 5 BUSINESS DAYS OR LESS (U.S. and CANADA):

Flat Rate (Priority Mail) 2-3 day delivery: $6.00

Flat Rate (Express Mail) 1-2 day delivery: $35.00

International: Flat Rate (First Class) 5-10 day delivery: $18.95

International: Flat Rate (Express) 3-5 day delivery: $49.95